Rayba India delivers orders safely and on time through reliable logistics partners for a smooth shopping experience.
We ship to all serviceable locations across India including urban and rural areas. Delivery times vary by location. International shipping currently unavailable.
Metro Cities: Standard and express delivery in Mumbai, Delhi, Bangalore, Chennai, Kolkata, Hyderabad, and Pune.
Tier 2 and Tier 3 Cities: Reliable delivery with standard timelines to smaller cities and towns.
Rural Areas: Delivery through local partners, may take additional time due to accessibility.
Free Shipping: No
Standard Shipping: Rs 100/-
Express Shipping: Rs 150/-
Cash on Delivery: No
Standard Delivery Times:
Timelines may vary during peak seasons, festivals, or due to weather/restrictions. We'll update you about any delays.
Verification: We verify payment and order details. High-value orders may require additional verification including phone or document verification.
Packaging: Items are picked, quality checked, and securely packaged using eco-friendly materials where possible.
Dispatch: Email and SMS notifications sent with tracking information once dispatched.
Real-time Tracking: Track orders through website/app using the tracking number from dispatch notification.
Delivery Updates: Regular updates including out-for-delivery notifications. Delivery partners contact you before delivery attempts.
Standard Delivery: Delivery attempts during 9 AM to 7 PM. Partners coordinate with security for apartments/gated communities.
Delivery Attempts: Up to three attempts made. Failed attempts result in return to warehouse with options to reschedule or pickup.
ID Verification: Government-issued photo ID required for high-value orders.
Open Box Delivery: Available in select cities - inspect products before payment (COD orders). Refuse delivery if unsatisfied.
Failed Delivery: Due to incorrect address or unavailability, we'll contact you to reschedule. Additional attempts may incur charges.
Damaged Packages: Don't accept damaged packages. Inform delivery partner immediately for free replacement.
Missing Items: Contact customer service immediately with order details for investigation and prompt delivery of missing items.